Business

What do you get when you cross a journalist and a banker? A brewery, of course. "A great city should have great beer. New York finally has, thanks to Brooklyn. Steve Hindy and Tom Potter provided it. Beer School explains how they did it: their mistakes as well as their triumphs. more...

Price: $22.95

A black swan is a highly improbable event with three principal characteristics: It is unpredictable; it carries a massive impact; and, after the fact, we concoct an explanation that makes it appear less random, and more predictable, than it was. The astonishing success of Google was a black swan; so was 9/11. more...

Price: $28.00

In 2006 a spy scandal at Hewlett Packard erupted when it was revealed that Patricia Dunn, then the company's chairwoman, had hired a team to spy on journalists covering the company and members of its board. These spies used a technique called "pretexting," pretending to be someone else to obtain phone records, in order to figure out how information had been leaking from the company. In response, Congress passed a law banning pretexting, but the visibility of the corporate intelligence industry surfaced and then vanished almost as quickly.As it turns out, the pretexting at HP is just one, relatively benign example of the work of an industry with tentacles in almost every industry in almost every corner of the globe. Intelligence companies and the spies they employ are setting up fake websites to elicit information, trailing individuals and mirroring travel itineraries, dumpster-diving in household and corporate trash, using ultra-sophisticated satellite surveillance to spy on facilities, acting as impostors to take jobs within companies or to gain access to corporations, concocting elaborate schemes of fraud and deceit, and hacking email and secure computer networks. The work of this industry can be haunting and ghoulish, ingenuous and exciting, but it also raises crucial moral and legal questions in a world where global conflicts are as likely to be corporation v. corporation as they are nation v. nation.This globalized industry is not a recent phenomenon, but rather an extension of a checkered and fascinating history. The story begins with Allan Pinkerton, the nation's first true "private eye," and extends through the annals of a rich history that includes tycoons and playboys, presidents and FBI operatives, CEOs and accountants, Cold War veterans and military personnel. Built on exclusive reporting and unprecedented access, this book features accounts of Howard Hughes's private CIA, the extensive spying that took place in a battle b more...

Price: $20.99

Now fully revised and updatedâ?“a powerful, customer-focused tool for business improvement. Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers. From management to internal auditor to external consultant, the new edition includes more detailed work and examples related to ERM practices, particularly focusing on how objectives, risks, and key performance indicators are fundamental to understanding and analyzing processes. As well, new tools are included toward enhancing and enriching the basic work done with process mapping. J. Mike Jacka, CPA, CIA, CFE, CPCU (Phoenix, AZ), is Senior Manager over Special Projects at Farmers Insurance Internal Audit. Paulette J. Keller (Phoenix, AZ) is the Audit Director of Audit Technology and Support at Farmers Insurance Internal Audit. more...

Price: $65.00

This handbook provides comprehensive information about expert performance. It describes the processes, knowledge, and methods by which people climb to the highest possible levels of human performance. It highlights the research techniques and approaches that investigators use to gain insights about such extraordinary performance. more...

Price: $52.00