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Reviewed by TRUSTe

Technology : Quality Control

Quality Control eBooks

You have selected the subject of Quality Control. The eBooks in this subject are listed below.

RESULTS: 31 to 32 of 32
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Total Organizational Excellence
By: Oakland, John S.
Published by: Butterworth-Heinemann (Elsevier Science & Technology Books)

Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management. more...

Price: $45.95

TQM
By: Oakland, John S.; Porter, Leslie J.
Published by: Butterworth-Heinemann (Elsevier Science & Technology Books)

'TQM: Text with Cases' is clearly written in a logical manner and points are supported by real life case studies. Professor Oakland demonstrates how a Total Quality Management strategy can be applied in all business activities to achieve world-class performance. This third edition features several major changes including new material on process modelling and management, quality management systems, people development, performance measurement, the Business Excellence Model, self-assessment, benchmarking, and the implementation of TQM. Case studies reflecting the latest developments in the area from leading exponents of TQM and Business Excellence have been included. These focus on organizations which have fully integrated the TQ approach into their business operations and delivered real benefits. more...

Price: $48.95

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RESULTS: 31 to 32 of 32


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